Fidelity Client Support Services

We are committed to guiding you through every step.

At Fidelity, your experience is our top priority. Our knowledgeable support team is available to help with any questions or concerns to ensure smooth trading.

Get Support Anytime

Multiple Ways to Contact Us

Live Chat

Real-time assistance is available 24/7 directly through the Fidelity platform.

Initiate a Live Chat Now

Email Support

For questions that are less urgent, comprehensive support is provided. Expect a response within one business day.

Send Email

Phone Support

For urgent issues or complex inquiries, reach out to our support team Monday through Friday, from 9 AM to 6 PM EST at Fidelity.

Call Now

Social Media

Follow us on Instagram, TikTok, and YouTube to stay informed about the latest updates and support resources.

Follow Us

Help Center

Explore our extensive tutorials, educational materials, and interactive webinars.

Visit the Fidelity Help Center

Community Forum

Join an active trading network, exchange strategies, and get swift assistance.

Become a Part of Our Trading Network

Contact Us Anytime for Support

Live Chat

24/7

We provide quick support whenever needed

Email Support

Guaranteed fast responses within 24 hours

Trusted customer service during business hours

Phone Support

Achieve Empowerment Through Financial Independence

9 AM – 6 PM (GMT)

Help Center

Always available

Receive prompt assistance whenever you need it.

Smooth Customer Support

1. Log In

Access your Fidelity account through the official website with your login details.

Visit the Support Center

Locate the "Support" or "Help" section, usually found in the website footer or main menu for assistance.

1. Select a Contact Option

Pick from live chat, email, phone support, or use self-help resources based on your preference.

4. Provide Details

For quick help, log into your account and detail your issue.

Take control of your trading experience at your own pace

Help Center

Browse our extensive library of articles and detailed tutorials.

Access Resource

FAQs

Find quick answers to common questions about Fidelity's offerings.

Access Resource

Video Tutorials

Watch tutorial videos to learn about Fidelity's trading features.

Access Resource

Community Forums

Connect with other traders and share insights within our community.

Access Resource

Improve Your Support Experience with Expert Assistance

Be Specific: Detail your problem with relevant steps or background information.

Provide your account details and /images if needed to speed up support.

Select Your Preferred Contact Method: Live chat for urgent issues, email for detailed questions.

Access Support Portal: Find quick solutions before reaching out for help.

Gather your account ID, recent transactions, and /images to make your support request smoother.

If immediate responses are not received, consider reaching out again via the same or alternative contact methods.

Common Support Topics

Account Issues

Assistance with login problems, verifying identity, resetting passwords, and updating profile details.

Trading Problems

Trading challenges such as order placement, selecting order types, using trading tools, and fixing transaction errors.

Guidelines for making deposits, withdrawals, and transferring funds, including compliance and procedural advice.

Inquiries on depositing funds, withdrawing cash, applicable fees, and transaction alerts.

Technical Glitches

Technical Support for Software, Connectivity, and Navigation Difficulties on Fidelity.

Security Concerns

Details regarding AutoTrading and SocialTrading functionalities.

Strategies and insights into Social Trading and Investment Techniques

Guidelines on utilizing social trading tools, managing copied trades, and assessing your investment portfolio.
SB2.0 2025-08-28 16:39:42